Answers to common questions, plus direct contact when you need it.
After installing Inthread, you need to enable the keyboard extension in iOS Settings:
Full Access is required for keyboard extensions that need to connect to the internet — which Inthread must do to reach AI providers.
Enabling Full Access does not mean Inthread can read your other keyboard input (like passwords). Inthread only processes the specific prompts you explicitly send through its interface. See our Privacy Policy for full details.
We cannot log keystrokes, read your iMessage history, or access any content outside the Inthread panel. Full Access is a technical requirement by Apple, not a privacy risk with Inthread.
Tap the 🔑 API Keys button in the Inthread panel header (visible when the keyboard is open in iMessage). You can add keys for any supported provider:
Your API keys are stored on your device and used only to call the AI provider you choose — by default they are not sent to Inthread's servers. If you turn on encrypted sync, your keys are encrypted on your device with a passphrase only you know (AES-256-GCM) before syncing, so Inthread can't read them.
The Inthread Apple Watch app appears in your Watch's app list after installing Inthread on your iPhone. To use it:
Apple Watch requires watchOS 7 or later. Series 4 and later are supported.
If an AI model isn't responding, check the following:
If the issue persists, try removing and re-adding the Inthread keyboard, or contact us at support@inthread.app.
Free gives you access to one AI model inline in iMessage — no app switching, forever free.
Pro unlocks:
No. Inthread operates as a keyboard extension, which means it only sees what you explicitly type or paste into its input field. It has no access to your iMessage history, contacts, or ongoing conversations.
Only the specific text you choose to send to an AI model is ever transmitted. See our Privacy Policy for full details.
Subscriptions are managed by Apple and must be cancelled through your iPhone Settings. We cannot cancel subscriptions via email.
Cancel at least 24 hours before your renewal date to avoid being charged for the next period. After cancellation, you retain Pro access until the end of your current paid period.